Terms & conditions

This site is owned and operated by Sharahla Solutions FZ-LLC with offices at FDRK5710 Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates. These terms and conditions govern your use of our website and services.

By accessing and using our website, you agree to comply with these terms and conditions, which may be updated or revised from time to time. It is your responsibility to review these terms and conditions regularly to ensure that you are aware of any changes.

User Accounts

To unlock the full range of services available at GAVI SERVICES, customers are required to create a personal account on our website, which entails providing an email address and a password. Customers are expected to be vigilant and inform us immediately if they notice any suspicious activity on their account. During the registration process, customers will be requested to input personal information. We strongly advise that customers peruse our privacy policy to have a comprehensive understanding of how we handle personal data before proceeding to create an account.

Our Website

We reserve the right to modify, suspend, or discontinue any part of our website, including its features and functions, at any time without notice. We may also limit certain features and services or restrict your access to parts or all of our websites without notice or liability.

Intellectual Property

The content available on our website or in the course materials sold by GAVI SERVICES is strictly for personal and non-commercial use. Customers are prohibited from redistributing, republishing, or transferring any of the content to third parties.

Under 18s

Our website is intended for use by individuals who are at least 18 years old or the age of majority in their jurisdiction. If you are under the age of 18 or the age of majority in your jurisdiction, you must have parental or guardian consent to use our website.

Payment & Refunds

Prior to making any payment, customers are required to select the appropriate service that meets their needs. Full payment is expected before using the service, and payment can be made via credit or debit cards, with the payment being processed immediately after purchase. Customers will receive a payment notification before processing occurs, and the payment will be reflected on the bank statement under our GSSS, UAE.

At GAVI SERVICES, we understand that there may be circumstances where a customer is unsatisfied with the service and seeks to cancel the service contract and receive a refund. In such situations, the customer must submit a written request to us. Please note that we cannot guarantee that all customers will be entitled to a refund, and refunds will be made at our sole discretion. Once approved, the refunded amount may take up to 10 business days to reflect on the customer's bank statement and will be processed using the same payment method employed in the initial transaction.


Once your payment is successfully processed, your digital products will be promptly delivered to your email, allowing you to download them directly to your device. Our aim is to get these items to you within 24 hours. If you do not receive them within this timeframe, please feel free to contact us. We will investigate the matter and take the required actions to address it.

Cancellation Policy

At GAVI SERVICES, customers have the freedom to cancel their account at any time. However, once the account is cancelled, access to the course content and materials will be terminated, and it cannot be restored.

By accepting our terms and conditions, customers acknowledge and agree that GAVI SERVICES has the right to terminate access to any or all services at any time, and for any reason. In situations where a customer violates any of the terms and conditions outlined here, their membership may be revoked at our discretion.

Liability & Indemnification

The use of Sharahla Solutions FZ-LLC's website and services may carry risks that could result in damages, such as loss of profits, data, service interruptions, or unavailability of programmes. It is important to note that Sharahla Solutions FZ-LLC cannot be held responsible for such damages. In addition, we are not liable for any claims made by third-party organisations, loss of profits, or losses due to fraud or data interception.

Moreover, customers acknowledge and agree to indemnify Sharahla Solutions FZ-LLC against any losses or damages that may arise from their use or attempted use of any of our services in accordance with the terms and conditions.

Law & Jurisdiction

Any disputes arising from or related to the use of GAVI SERVICES shall be governed by and construed in accordance with the law. Any legal action or proceeding arising from or related to the use of our services shall be brought exclusively in the courts, and each party irrevocably consents to the jurisdiction and venue of such courts.

Contact Us

If you have any queries or concerns relating to these terms and conditions, please get in contact with us at support@gaviservices.com.